Overview
This Privacy Policy explains how Fast Kargo collects, uses, shares, and protects information when you use our services.
Information we collect
- Account information (name, phone number, email, company/branch, and login identifiers).
- Shipment and operational data (pickup/drop-off details, status updates, proof of delivery, notes, documents).
- Location information if you enable location permissions (dispatching, tracking, route/ETA, delivery verification).
- Device and usage data (device model, OS/app version, IP address, logs, crash/diagnostic data).
- Camera/photos/files if you choose to capture or upload proof of delivery or documents.
How we use information
- Provide the service (create shipments, assign tasks, update statuses).
- Verify and secure access (authentication, fraud prevention).
- Improve reliability (debugging, performance monitoring, feature improvements).
- Communicate with you (service notifications and support).
- Comply with legal obligations and enforce our terms.
Sharing of information
- With your organization as needed for operational use.
- With service providers (hosting, storage, monitoring, customer support).
- For legal reasons (compliance, protection, lawful requests, misuse investigations).
- Business transfers (merger, acquisition, or asset sale).
Data retention
We retain information as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements.
Security
We use reasonable administrative, technical, and organizational measures to protect information, but no system is 100% secure.
Children’s privacy
The service is not directed to children under 13 (or the minimum age required in your jurisdiction).
Contact
If you have questions or requests about privacy, contact us at
privacy@fast-kargo.xyz.